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Anti Spyware | [edit] History and development
The first recorded use of the term spyware occurred on October 16, 1995 in a
Usenet post that poked fun at Microsoft's business model.[2] Spyware at
first denoted hardware meant for espionage purposes. However, in early 2000
the founder of Zone Labs, Gregor Freund, used the term in a press release
for the ZoneAlarm Personal Firewall.[3] Since then, "spyware" has taken on
its present sense. According to a 2005 study by AOL and the National
Cyber-Security Alliance, 61 percent of surveyed users computers had some
form of spyware. 92 percent of surveyed users with spyware reported that
they did not know of its presence, and 91 percent reported that they had not
given permission for the installation of the spyware. As of 2006, spyware
has become one of the preeminent security threats to computer systems
running Microsoft Windows operating systems. Computers where Internet
Explorer (IE) is the primary browser are particularly vulnerable to such
attacks not only because IE is the most widely-used,[5] but because its
tight integration with Windows allows spyware access to crucial parts of the
operating system.
Before Internet Explorer 7 was released, the browser would automatically
display an installation window for any ActiveX component that a website
wanted to install. The combination of user naiveté towards malware and the
assumption by Internet Explorer that all ActiveX components are benign, led,
in part, to the massive spread of spyware. Many spyware components would
also make use of flaws in Javascript, Internet Explorer and Windows to
install without user knowledge or permission.
The Windows Registry contains multiple sections that by modifying keys
values allows software to be executed automatically when the operating
system boots. Spyware can exploit this design to circumvent attempts at
removal. The spyware typically will link itself from each location in the
registry that allows execution. Once running, the spyware will periodically
check if any of these links are removed. If so, they will be automatically
restored. This ensures that the spyware will execute when the operating
system is booted even if some (or most) of the registry links are removed.
Trend Micro Inc. defines Spyware as "any piece of software, installed or
employed without a user’s knowledge, that watches, logs, and reports on that
user’s electronic movements. Spyware can track personal information,
demographic information, and psychosocial information (e.g., stance on
current issues).
McAfee Inc. defines Spyware as "Software that transmits personal information
to a third party without the user's knowledge or consent.
Symantec Inc. does not define Spyware on this website, but offers the
following statement; "Spyware can be downloaded from Web sites, email
messages, instant messages, and from direct file-sharing connections.
Additionally, a user may unknowingly receive spyware by accepting an End
User License Agreement from a software program.
Spyware, adware and tracking The term adware frequently refers to any
software which displays advertisements, whether or not the user has
consented. Programs such as the Eudora mail client display advertisements as
an alternative to shareware registration fees. These classify as "adware" in
the sense of advertising-supported software, but not as spyware. Adware in
this form does not operate surreptitiously or mislead the user, and provides
the user with a specific service.
Most adware is spyware in a different sense than "advertising-supported
software," for a different reason: it displays advertisements related to
what it finds from spying on you. Claria Corporation's Gator Software and
Exact Advertising's BargainBuddy are examples. Visited Web sites frequently
install Gator on client machines in a surreptitious manner, and it directs
revenue to the installing site and to Claria by displaying advertisements to
the user. The user receives many pop-up advertisements.
Other spyware behavior, such as reporting on websites the user visits,
occurs in the background. The data is used for "targeted" advertisement
impressions. The prevalence of spyware has cast suspicion upon other
programs that track Web browsing, even for statistical or research purposes.
Some observers describe the Alexa Toolbar, an Internet Explorer plug-in
published by Amazon.com, as spyware, and some anti-spyware programs such as
Ad-Aware report it as such. Many of these adware distributing companies are
backed by millions of dollars of adware-generating revenues. Adware and
spyware are similar to viruses in that they can be malicious in nature.
However, people are now profiting from these threats, making them more and
more popular.
Similarly, software bundled with free, advertising-supported programs such
as P2P act as spyware, (and if removed disable the 'parent' program) yet
people are willing to download it. This presents a dilemma for proprietors
of anti-spyware products whose removal tools may inadvertently disable
wanted programs. For example, recent test results show that bundled software
(WhenUSave) is ignored by popular anti-spyware program Ad-Aware, (but
removed as spyware by most scanners) because it is part of the popular (but
recently decommissioned) eDonkey client. To address this dilemma, the
Anti-Spyware Coalition has been working on building consensus within the
anti-spyware industry as to what is and isn't acceptable software behavior.
To accomplish their goal, this group of anti-spyware companies, academics,
and consumer groups have collectively published a series of documents
including a definition of spyware, risk model, and best practices document.
Spyware, virus and worm
Unlike viruses and worms, spyware does not usually self-replicate. Like many
recent viruses; however, spyware—by design—exploits infected computers for
commercial gain. Typical tactics furthering this goal include delivery of
unsolicited pop-up advertisements; theft of personal information (including
financial information such as credit card numbers); monitoring of
Web-browsing activity for marketing purposes; or routing of HTTP requests to
advertising sites.
Routes of infection
Malicious websites attempt to install spyware on readers' computers.Spyware
does not directly spread in the manner of a computer virus or worm:
generally, an infected system does not attempt to transmit the infection to
other computers. Instead, spyware gets on a system through deception of the
user or through exploitation of software vulnerabilities.
Most spyware is installed without users' knowledge. Since they tend not to
install software if they know that it will disrupt their working environment
and compromise their privacy, spyware deceives users, either by piggybacking
on a piece of desirable software such as Kazaa, or by tricking them into
installing it (the Trojan horse method). Some "rogue" anti-spyware programs
masquerade as security software, while being spyware themselves.
The distributor of spyware usually presents the program as a useful
utility—for instance as a "Web accelerator" or as a helpful software agent.
Users download and install the software without immediately suspecting that
it could cause harm. For example, Bonzi Buddy, a program bundled with
spyware[7] and targeted at children, claims that:
He will explore the Internet with you as your very own friend and sidekick!
He can talk, walk, joke, browse, search, e-mail, and download like no other
friend you've ever had! He even has the ability to compare prices on the
products you love and help you save money! Best of all, he's FREE!
Spyware can also come bundled with shareware or other downloadable software,
as well as music CDs. The user downloads a program and installs it, and the
installer additionally installs the spyware. Although the desirable software
itself may do no harm, the bundled spyware does. In some cases, spyware
authors have paid shareware authors to bundle spyware with their software.
In other cases, spyware authors have repackaged desirable freeware with
installers that add spyware.
A third way of distributing spyware involves tricking users by manipulating
security features designed to prevent unwanted installations. Internet
Explorer prevents websites from initiating an unwanted download. Instead, it
requires a user action, such as clicking on a link. However, links can prove
deceptive: for instance, a pop-up ad may appear like a standard Windows
dialog box. The box contains a message such as "Would you like to optimize
your Internet access?" with links which look like buttons reading Yes and
No. No matter which "button" the user presses, a download starts, placing
the spyware on the user's system. Later versions of Internet Explorer offer
fewer avenues for this attack.
Some spyware authors infect a system through security holes in the Web
browser or in other software. When the user navigates to a Web page
controlled by the spyware author, the page contains code which attacks the
browser and forces the download and installation of spyware. The spyware
author would also have some extensive knowledge of commercially-available
anti-virus and firewall software. This has become known as a "drive-by
download", which leaves the user a hapless bystander to the attack. Common
browser exploits target security vulnerabilities in Internet Explorer and in
the Sun Microsystems Java runtime.
The installation of spyware frequently involves Internet Explorer. Its
popularity and history of security issues have made it the most frequent
target. Its deep integration with the Windows environment and scriptability
make it an obvious point of attack into Windows. Internet Explorer also
serves as a point of attachment for spyware in the form of Browser Helper
Objects, which modify the browser's behaviour to add toolbars or to redirect
traffic.
In a few cases, a worm or virus has delivered a spyware payload. Some
attackers used the Spybot worm to install spyware that put pornographic
pop-ups on the infected system's screen.By directing traffic to ads set up
to channel funds to the spyware authors, they profit personally.
Effects and behaviors
A spyware program is rarely alone on a computer: an affected machine can
rapidly be infected by many other components. Users frequently notice
unwanted behavior and degradation of system performance. A spyware
infestation can create significant unwanted CPU activity, disk usage, and
network traffic, all of which slow the computer down. Stability issues, such
as application, system not turning on, and system-wide crashes, are also
common. Spyware, which interferes with networking software commonly causes
difficulty connecting to the Internet.
In some infections, the spyware is not even evident. Users assume in those
situations that the issues relate to hardware, Windows installation
problems, or a virus. Some owners of badly infected systems resort to
contacting technical support experts, or even buying a new computer because
the existing system "has become too slow". Badly infected systems may
require a clean reinstallation of all their software in order to return to
full functionality.
Only rarely does a single piece of software render a computer unusable.
Rather, a computer is likely to have multiple infections. As a 2004 AOL
study noted, if a computer has any spyware at all, it typically has dozens
of different pieces installed.[citation needed] The cumulative effect, and
the interactions between spyware components, causes the symptoms commonly
reported by users: a computer, which slows to a crawl, overwhelmed by the
many parasitic processes running on it. Moreover, some types of spyware
disable software firewalls and anti-virus software, and/or reduce browser
security settings, thus opening the system to further opportunistic
infections, much like an immune deficiency disease. Some spywares disable or
even remove competing spyware programs, on the grounds that more
spyware-related annoyances make it even more likely that users will take
action to remove the programs. One spyware maker, Avenue Media, even sued a
competitor, Direct Revenue, over this; the two later settled with an
agreement not to disable each others' products.[10]
Some other types of spyware (for example, Targetsoft) modify system files so
they will be harder to remove. Targetsoft modifies the "Winsock" Windows
Sockets files. The deletion of the spyware-infected file "inetadpt.dll" will
interrupt normal networking usage. Unlike users of many other operating
systems, a typical Windows user has administrative privileges, mostly for
convenience. Because of this, any program the user runs (intentionally or
not) has unrestricted access to the system too. Spyware, along with other
threats, has led some Windows users to move to other platforms such as Linux
or Apple Macintosh,[citation needed] which are significantly less
susceptible to malware.[citation needed] This is because these programs are
not granted unrestricted access to the operating system by default. As with
other operating systems, Windows users too are able to follow the principle
of least privilege and use non-administrator least user access accounts, or
to reduce the privileges of specific vulnerable Internet-facing proceses
such as Internet Explorer (through the use of tools such as DropMyRights).
However as this is not a default configuration, few users do this.
Advertisements
Many spyware programs display advertisements. Some programs simply display
pop-up ads on a regular basis; for instance, one every several minutes, or
one when the user opens a new browser window. Others display ads in response
to specific sites that the user visits. Spyware operators present this
feature as desirable to advertisers, who may buy ad placement in pop-ups
displayed when the user visits a particular site. It is also one of the
purposes for which spyware programs gather information on user behavior.
Many users complain about irritating or offensive advertisements as well. As
with many banner ads, many spyware advertisements use animation or
flickering banners which can be visually distracting and annoying to users.
Pop-up ads for pornography often display indiscriminately. Links to these
sites may be added to the browser window, history or search function. When
children are the users, this could possibly violate anti-pornography laws in
some jurisdictions.
A number of spyware programs break the boundaries of illegality; variations
of “Zlob.Trojan” and “Trojan-Downloader.Win32.INService” have been known to
show undesirable child pornography, key gens, cracks and illegal software
pop-up ads which violate child pornography and copyright laws.
A further issue in the case of some spyware programs has to do with the
replacement of banner ads on viewed web sites. Spyware that acts as a web
proxy or a Browser Helper Object can replace references to a site's own
advertisements (which fund the site) with advertisements that instead fund
the spyware operator. This cuts into the margins of advertising-funded Web
sites.
"Stealware" and affiliate fraud
A few spyware vendors, notably 180 Solutions, have written what the New York
Times has dubbed "stealware", and what spyware researcher Ben Edelman terms
affiliate fraud, a form of click fraud. Stealware diverts the payment of
affiliate marketing revenues from the legitimate affiliate to the spyware
vendor.
Spyware which attacks affiliate networks places the spyware operator's
affiliate tag on the user's activity—replacing any other tag, if there is
one. The spyware operator is the only party that gains from this. The user
has their choices thwarted, a legitimate affiliate loses revenue, networks'
reputations are injured, and vendors are harmed by having to pay out
affiliate revenues to an "affiliate" who is not party to a contract.
Affiliate fraud is a violation of the terms of service of most affiliate
marketing networks. As a result, spyware operators such as 180 Solutions
have been terminated from affiliate networks including LinkShare and
ShareSale.[citation needed]
Identity theft and fraud
In one case, spyware has been closely associated with identity theft.[16] In
August 2005, researchers from security software firm Sunbelt Software
believed that the makers of the common CoolWebSearch spyware had used it to
transmit "chat sessions, user names, passwords, bank information, etc.",[17]
but it turned out that "it actually (was) its own sophisticated criminal
little trojan that's independent of CWS."[18] This case is currently under
investigation by the FBI.
The Federal Trade Commission estimates that 27.3 million Americans have been
victims of identity theft, and that financial losses from identity theft
totaled nearly $48 billion for businesses and financial institutions and at
least $5 billion in out-of-pocket expenses for individuals.
Spyware-makers may commit wire fraud with dialer program spyware. These can
reset a modem to dial up a premium-rate telephone number instead of the
usual ISP. Connecting to these suspicious numbers involves long-distance or
overseas charges which invariably result in high call costs. Dialers are
ineffective on computers that do not have a modem, or are not connected to a
telephone line.
Digital rights management
Some copy-protection technologies have borrowed from spyware. In 2005, Sony
BMG Music Entertainment was found to be using rootkits in its XCP digital
rights management technology Like spyware, not only was it difficult to
detect and uninstall, it was so poorly written that most efforts to remove
it could have rendered computers unable to function. Texas Attorney General
Greg Abbott filed suit, and three separate class-action suits were filed.
Sony BMG later provided a workaround on its website to help users remove it.
Beginning in April 25, 2006, Microsoft's Windows Genuine Advantage
Notifications application[24] installed on most Windows PCs as a "critical
security update". While the main purpose of this deliberately non-uninstallable
application is making sure the copy of Windows on the machine was lawfully
purchased and installed, it also installs software that has been accused of
"phoning home" on a daily basis, like spyware.[25][26] It can be removed
with the RemoveWGA tool.
Personal relationships
Spyware has been used to surreptitiously monitor electronic activities of
partners in intimate relationships, generally to uncover evidence of
infidelity. At least one software package, Loverspy, was specifically
marketed for this purpose. Depending on local laws regarding
communal/marital property, observing a partner's online activity without
their consent may be illegal; the author of Loverspy and several users of
the product were indicted in California in 2005 on charges of wiretapping
and various computer crimes.[27]
Spyware and cookies
Anti-spyware programs often report Web advertisers' HTTP cookies, the small
text files that track browsing activity, as spyware. While they are not
always inherently malicious, many users object to third parties using space
on their personal computers for their business purposes, and many
anti-spyware programs offer to remove them.
Examples of spyware
These common spyware programs illustrate the diversity of behaviors found in
these attacks. Note that as with computer viruses, researchers give names to
spyware programs which may not be used by their creators. Programs may be
grouped into "families" based not on shared program code, but on common
behaviors, or by "following the money" of apparent financial or business
connections. For instance, a number of the spyware programs distributed by
Claria are collectively known as "Gator". Likewise, programs which are
frequently installed together may be described as parts of the same spyware
package, even if they function separately.
CoolWebSearch, a group of programs, takes advantage of Internet Explorer
vulnerabilities. The package directs traffic to advertisements on Web sites
including coolwebsearch.com. It displays pop-up ads, rewrites search engine
results, and alters the infected computer's hosts file to direct DNS lookups
to these sites.
Internet Optimizer, also known as DyFuCa, redirects Internet Explorer error
pages to advertising. When users follow a broken link or enter an erroneous
URL, they see a page of advertisements. However, because password-protected
Web sites (HTTP Basic authentication) use the same mechanism as HTTP errors,
Internet Optimizer makes it impossible for the user to access
password-protected sites.
Zango (formerly 180 Solutions) transmits detailed information to advertisers
about the Web sites which users visit. It also alters HTTP requests for
affiliate advertisements linked from a Web site, so that the advertisements
make unearned profit for the 180 Solutions company. It opens pop-up ads that
cover over the Web sites of competing companies.
HuntBar, aka WinTools or Adware.Websearch, was installed by an ActiveX
drive-by download at affiliate Web sites, or by advertisements displayed by
other spyware programs—an example of how spyware can install more spyware.
These programs add toolbars to IE, track aggregate browsing behavior,
redirect affiliate references, and display advertisements.
Movieland, also known as Moviepass.tv and Popcorn.net, is a movie download
service that has been the subject of thousands of complaints to the Federal
Trade Commission (FTC), the Washington State Attorney General's Office, the
Better Business Bureau, and other agencies. Consumers complained they were
held hostage by a cycle of oversized pop-up windows demanding payment of at
least $29.95, claiming that they had signed up for a three-day free trial
but had not cancelled before the trial period was over, and were thus
obligated to pay.[32][33] The FTC filed a complaint, since settled, against
Movieland and eleven other defendants charging them with having "engaged in
a nationwide scheme to use deception and coercion to extract payments from
consumers."
Zlob trojan, or just Zlob, downloads itself to your computer via an ActiveX
codec and reports information back to Control Server. Some information can
be as your search history, the Websites you visited, and even Key Strokes.
More recently, Zlob has been know to hijack Routers set to defaults.
Legal issues related to spyware
Criminal law
Unauthorized access to a computer is illegal under computer crime laws, such
as the U.S. Computer Fraud and Abuse Act, the U.K.'s Computer Misuse Act and
similar laws in other countries. Since the owners of computers infected with
spyware generally claim that they never authorized the installation, a prima
facie reading would suggest that the promulgation of spyware would count as
a criminal act. Law enforcement has often pursued the authors of other
malware, particularly viruses. However, few spyware developers have been
prosecuted, and many operate openly as strictly legitimate businesses,
though some have faced lawsuits.
Spyware producers argue that, contrary to the users' claims, users do in
fact give consent to installations. Spyware that comes bundled with
shareware applications may be described in the legalese text of an end-user
license agreement (EULA). Many users habitually ignore these purported
contracts, but spyware companies such as Claria claim these demonstrate that
users have consented.
Despite the ubiquity of EULAs and of "clickwrap" agreements, under which a
single click can be taken as consent to the entire text, relatively little
case law has resulted from their use. It has been established in most common
law jurisdictions that a clickwrap agreement can be a binding contract in
certain circumstances.[38] This does not, however, mean that every such
agreement is a contract or that every term in one is enforceable.
Some jurisdictions, including the U.S. states of Iowa and Washington, have
passed laws criminalizing some forms of spyware. Such laws make it illegal
for anyone other than the owner or operator of a computer to install
software that alters Web-browser settings, monitors keystrokes, or disables
computer-security software.
In the United States, lawmakers introduced a bill in 2005 entitled the
Internet Spyware Prevention Act, which would imprison creators of spyware.
Administrative sanctions
US FTC actions
The US Federal Trade Commission has sued Internet marketing organizations to
make them stop infecting consumers’ PCs with spyware. In one case, that
against Seismic Entertainment Productions, the FTC accused the defendants of
developing a program that seized control of PCs nationwide, infected them
with spyware and other malicious software, bombarded them with a barrage of
pop-up advertising for Seismic’s clients, exposed the PCs to security risks,
and caused them to malfunction, slow down, and, at times, crash. Seismic
then offered to sell the victims an “antispyware” program to fix the
computers, and stop the popups and other problems that Seismic had caused.
On November 21, 2006, a settlement was entered in federal court under which
a $1.75 million judgment was imposed in one case and $1.86 million in
another, but the defendants were insolvent
In a second case, brought against CyberSpy Software LLC, the FTC charged
that CyberSpy marketed and sold "RemoteSpy" keylogger spyware to clients who
would then secretly monitor unsuspecting consumers’ computers. According to
the FTC, Cyberspy touted RemoteSpy as a “100% undetectable” way to “Spy on
Anyone. From Anywhere.” The FTC has obtained a temporary order prohibiting
the defendants from selling the software and disconnecting from the Internet
any of their servers that collect, store, or provide access to information
that this software has gathered. The case is still in its preliminary
stages. A complaint filed by the Electronic Privacy Information Center
(EPIC) brought the RemoteSpy software to the FTC’s attention.
Netherlands OPTA
An administrative fine, first of its kind in Europe, has been taken by the
Independent Authority of Posts and Telecommunications (OPTA) from the
Netherlands. It applied fines in total value of Euro 1,000,000 for infecting
22 million computers. The spyware is called DollarRevenue. The law articles
which have been violated are art. 4.1 of the Dutch telecommunications law;
the fines have been given based on art. 15.4 taken together with art. 15.10.
A part of these fines has to be paid by the directors of these companies in
their own person, i.e. not from the accounts of their companies, but from
their personal fortunes.[44] Since a protest procedure has been taken, the
fines will have to be paid after a Dutch law court will take a decision in
this case. The culprits maintain that the evidence for violating the two law
articles has been obtained illegally. The names of the directors and the
names of the companies have not been revealed, since it is not clear that
OPTA is allowed to make such information public.[45]
Civil law
Former New York State Attorney General and former New York State Governor
Eliot Spitzer has pursued spyware companies for fraudulent installation of
software. In a suit brought in 2005 by Spitzer, the California firm Intermix
Media, Inc. ended up settling by agreeing to pay US$7.5 million and to stop
distributing spyware.
The hijacking of Web advertisements has also led to litigation. In June
2002, a number of large Web publishers sued Claria for replacing
advertisements, but settled out of court.
Courts have not yet had to decide whether advertisers can be held liable for
spyware which displays their ads. In many cases, the companies whose
advertisements appear in spyware pop-ups do not directly do business with
the spyware firm. Rather, they have contracted with an advertising agency,
which in turn contracts with an online subcontractor who gets paid by the
number of "impressions" or appearances of the advertisement. Some major
firms such as Dell Computer and Mercedes-Benz have sacked advertising
agencies which have run their ads in spyware.
Libel suits by spyware developers
Litigation has gone both ways. Since "spyware" has become a common
pejorative, some makers have filed libel and defamation actions when their
products have been so described. In 2003, Gator (now known as Claria) filed
suit against the website PC Pitstop for describing its program as "spyware".
PC Pitstop settled, agreeing not to use the word "spyware", but continues to
describe harm caused by the Gator/Claria software. As a result, other
antispyware and antivirus companies have also used other terms such as
"potentially unwanted programs" or greyware to denote these products.
Remedies and prevention
As the spyware threat has worsened, a number of techniques have emerged to
counteract it. These include programs designed to remove or to block
spyware, as well as various user practices which reduce the chance of
getting spyware on a system.
Nonetheless, spyware remains a costly problem. When a large number of pieces
of spyware have infected a Windows computer, the only remedy may involve
backing up user data, and fully reinstalling the operating system. For
instance, some versions of Vundo cannot be completely removed by Symantec,
Microsoft, PC Tools, and others because it infects Windows' lsass.exe (Local
Security Authority Subsystem Service) with a randomly-filenamed dll (dynamic
link library).
Anti-spyware programs
Lavasoft's Ad-Aware 2008Many programmers and some commercial firms have
released products designed to remove or block spyware. Steve Gibson's OptOut
pioneered a growing category. Programs such as Lavasoft's Ad-Aware SE (free
scans for non-commercial users, must pay for other features) and Patrick
Kolla's Spybot - Search & Destroy (all features free for non-commercial use)
rapidly gained popularity as effective tools to remove, and in some cases
intercept, spyware programs. More recently[when?] Microsoft acquired the
GIANT AntiSpyware software, rebranding it as Windows AntiSpyware beta and
releasing it as a free download for Genuine Windows XP and Windows 2003
users. In 2006, Microsoft renamed the beta software to Windows Defender
(free), and it was released as a free download in October 2006 and is
included as standard with Windows Vista. Additionally, Microsoft now
provides Windows Live OneCare with 90 days free trial download.Other
well-known commercial anti-spyware products include:
Malwarebytes' Anti-Malware (shareware, removes spyware for free, while the
paid version also protects, targets trojans and other malware many programs
miss)
PC Tools's Spyware Doctor (one free edition doesn't remove anything but
protects, the other free edition removes but protects partially and uses a
limited database)
DriveSentry (free version (3.1) will remove spyware)
Superantispyware (free version fully detects and removes spyware, but does
not provide protection)
Sunbelt Software's Counterspy (15-day free trial)
Trend Micro's HijackThis (free)
Webroot Software's Spy Sweeper (free version does not remove spyware)
Major anti-virus firms such as Symantec, McAfee and Sophos have come later
to the table, adding anti-spyware features to their existing anti-virus
products. Early on, anti-virus firms expressed reluctance to add
anti-spyware functions, citing lawsuits brought by spyware authors against
the authors of web sites and programs which described their products as
"spyware". However, recent versions of these major firms' home and business
anti-virus products do include anti-spyware functions, albeit treated
differently from viruses. Symantec Anti-Virus, for instance, categorizes
spyware programs as "extended threats" and now offers real-time protection
from them (as it does for viruses).
Recently, the anti-virus company Grisoft, creator of AVG Anti-Virus,
acquired anti-spyware firm Ewido Networks, re-labeling their Ewido
anti-spyware program as AVG Anti-Spyware Professional Edition. AVG also used
this product to add an integrated anti-spyware solution to some versions of
the AVG Anti-Virus family of products, plus made a freeware AVG Anti-Spyware
Free Edition available for private and non-commercial use. This shows a
trend by anti virus companies to launch a dedicated solution to spyware and
malware. Zone Labs, creator of Zone Alarm firewall have also released an
anti-spyware program.
Microsoft Anti-Spyware, in real-time protection blocks an instance of the
AlwaysUpdateNews from being installed.Anti-spyware programs can combat
spyware in two ways:
1. They can provide real time protection against the installation of spyware
software on your computer. This type of spyware protection works the same
way as that of anti-virus protection in that the anti-spyware software scans
all incoming network data for spyware software and blocks any threats it
comes across.
2. Anti-spyware software programs can be used solely for detection and
removal of spyware software that has already been installed onto your
computer. This type of spyware protection is normally much easier to use and
more popular. With this spyware protection software you can schedule weekly,
daily, or monthly scans of your computer to detect and remove any spyware
software that has been installed on your computer. This type of anti-spyware
software scans the contents of the windows registry, operating system files,
and installed programs on your computer and will provide a list of any
threats found, allowing you to choose what you want to delete and what you
want to keep.
Such programs inspect the contents of the Windows registry, the operating
system files, and installed programs, and remove files and entries which
match a list of known spyware components. Real-time protection from spyware
works identically to real-time anti-virus protection: the software scans
disk files at download time, and blocks the activity of components known to
represent spyware. In some cases, it may also intercept attempts to install
start-up items or to modify browser settings. Because many spyware and
adware are installed as a result of browser exploits or user error, using
security software (some of which are antispyware, though many are not) to
sandbox browsers can also be effective to help restrict any damage done.
Earlier versions of anti-spyware programs focused chiefly on detection and
removal. Javacool Software's SpywareBlaster, one of the first to offer
real-time protection, blocked the installation of ActiveX-based and other
spyware programs.
Like most anti-virus software, many anti-spyware/adware tools require a
frequently-updated database of threats. As new spyware programs are
released, anti-spyware developers discover and evaluate them, making
"signatures" or "definitions" which allow the software to detect and remove
the spyware. As a result, anti-spyware software is of limited usefulness
without a regular source of updates. Some vendors provide a
subscription-based update service, while others provide updates free.
Updates may be installed automatically on a schedule or before doing a scan,
or may be done manually.
Not all programs rely on updated definitions. Some programs rely partly (for
instance many antispyware programs such as Windows Defender, Spybot's
TeaTimer and Spysweeper) or fully (programs falling under the class of Hips
such as BillP's WinPatrol) on historical observation. They watch certain
configuration parameters (such as certain portions of the Windows registry
or browser configuration) and report any change to the user, without
judgment or recommendation. While they do not rely on updated definitions,
which may allow them to spot newer spyware, they can offer no guidance. The
user is left to determine "what did I just do, and is this configuration
change appropriate?"
Windows Defender's Spynet attempts to alleviate this through offering a
community to share information, which helps guide both users, who can look
at decisions made by others, and analysts, who can spot fast-spreading
spyware. A popular generic spyware removal tool used by those with a certain
degree of expertise is HijackThis, which scans certain areas of the Windows
OS where spyware often resides and presents a list with items to delete
manually. As most of the items are legitimate windows files/registry entries
it is advised for those who are less knowledgeable on this subject to post a
HijackThis log on the numerous antispyware sites and let the experts decide
what to delete.
If a spyware program is not blocked and manages to get itself installed, it
may resist attempts to terminate or uninstall it. Some programs work in
pairs: when an anti-spyware scanner (or the user) terminates one running
process, the other one respawns the killed program. Likewise, some spyware
will detect attempts to remove registry keys and immediately add them again.
Usually, booting the infected computer in safe mode allows an anti-spyware
program a better chance of removing persistent spyware. Killing the process
tree can also work.
A new breed of spyware (Look2Me spyware by NicTechNetworks is a good
example) is starting to hide inside system-critical processes and start up
even in safe mode. With no process to terminate they are harder to detect
and remove. Sometimes they do not even leave any on-disk signatures. Rootkit
technology is also seeing increasing use,[51] as is the use of NTFS
alternate data streams. Newer spyware programs also have specific
countermeasures against well known anti-malware products and may prevent
them from running or being installed, or even uninstall them. An example of
one that uses all three methods is Gromozon, a new breed of malware. It uses
alternate data streams to hide. A rootkit hides it even from alternate data
streams scanners and actively stops popular rootkit scanners from running.
Rogue anti-spyware programs
See also: List of fake anti-spyware programs
See also: Rogue software
Malicious programmers have released a large number of rogue (fake)
anti-spyware programs, and widely distributed Web banner ads now spuriously
warn users that their computers have been infected with spyware, directing
them to purchase programs which do not actually remove spyware—or else, may
add more spyware of their own.
The recent proliferation of fake or spoofed antivirus products has
occasioned some concern. Such products often bill themselves as antispyware,
antivirus, or registry cleaners, and sometimes feature popups prompting
users to install them. This software is called rogue software.
It is recommended that users do not install any freeware claiming to be
anti-spyware unless it is verified to be legitimate. Some known offenders
include:
AntiVirus Gold
ContraVirus
Errorsafe (AKA system doctor)
MacSweeper
PAL Spyware Remover
Pest Trap
PSGuard
SpywareStrike
Spyware Quake
Spydawn
Spylocked
SpyShredder
SpySheriff
Spy Wiper
UltimateCleaner
WinAntiVirus Pro 2006
WinFixer
WorldAntiSpy
On January 26, 2006, Microsoft and the Washington state attorney general
filed suit against Secure Computer for its Spyware Cleaner product.[54] On
December 4, 2006, the Washington attorney general announced that Secure
Computer had paid $1 million to settle with the state. As of that date,
Microsoft's case against Secure Computer remained pending.
Security practices
To deter spyware, computer users have found several practices useful in
addition to installing anti-spyware programs.
Many system operators install a web browser other than IE, such as Opera or
Mozilla Firefox. Though no browser is completely safe, Internet Explorer is
at a greater risk for spyware infection due to its large user base as well
as vulnerabilities such as ActiveX.
Some ISPs—particularly colleges and universities—have taken a different
approach to blocking spyware: they use their network firewalls and web
proxies to block access to Web sites known to install spyware. On March 31,
2005, Cornell University's Information Technology department released a
report detailing the behavior of one particular piece of proxy-based
spyware, Marketscore, and the steps the university took to intercept it.[56]
Many other educational institutions have taken similar steps. Spyware
programs which redirect network traffic cause greater technical-support
problems than programs which merely display ads or monitor users' behavior,
and so may more readily attract institutional attention.[citation needed]
Some users install a large hosts file which prevents the user's computer
from connecting to known spyware-related web addresses. However, by
connecting to the numeric IP address, rather than the domain name, spyware
may bypass this sort of protection.
Spyware may get installed via certain shareware programs offered for
download. Downloading programs only from reputable sources can provide some
protection from this source of attack. Recently, CNet revamped its download
directory: it has stated that it will only keep files that pass inspection
by Ad-Aware and Spyware Doctor.[citation needed]
The first step to removing spyware is to put a computer on "lockdown". This
can be done in various ways, such as using anti-virus software or simply
disconnecting the computer from the internet. Disconnecting the internet
prevents controllers of the spyware from being able to remotely control or
access the computer. The second step to removing the spyware is to locate it
and remove it, manually or through use of credible anti-spyware software.
During and after lockdown, potentially threatening websites should be
avoided.
Programs distributed with spyware
Bonzi Buddy
Dope Wars
ErrorGuard
Grokster
Kazaa
Morpheus
RadLight
WeatherBug
EDonkey2000
Sony's Extended Copy Protection involved the installation of spyware from
audio compact discs through autorun. This practice sparked considerable
controversy when it was discovered. WildTangent The antispyware program
Counterspy used to say that it's okay to keep WildTangent, but it now says
that the spyware Winpipe is "possibly distributed with the adware bundler
WildTangent or from a threat included in that bundler".
Programs formerly distributed with spyware
AOL Instant Messenger[65] (AOL Instant Messenger still packages Viewpoint
Media Player, and WildTangent)
DivX (except for the paid version, and the "standard" version without the
encoder). DivX announced removal of GAIN software from version 5.2.
FlashGet (trial version prior to program being made freeware)
magicJack